Monitoring setup - User Groups / Device Groups Page

Use this page to configure settings for your user groups or device groups. For example, turning on silent mode, set up email alerts, which are sent to administrators when a user exceeds a set threshold of taken captures. You can also change configuration settings for the acceptable use policy or AUP display for users when they log on to a device with Smoothwall Monitor Self-service client software installed to it.

Tip: Smoothwall Monitor Self-service validates the words that you enter in each list. Therefore, you can't accidentally enter a word in the ignore section that has already been used in the monitor section.

Navigation: Monitoring setup > User Groups.

User Groups
User Group The column header and search box for the list of available user groups available for you to configure.
Edit Groups Opens the User Groups page so that you can add new user groups and edit existing ones.
Options Once you select a user group, shows the Client Mode settings.
Word & Phrase Monitoring Once you select a group, shows the settings for Custom Words & Phrases to Monitor, Words & Phrases to Ignore, Actions, Alerts, and Word & Phrase Themes To Monitor.
AUP Once you select a group, shows the settings for AUP Settings and AUP Message.
Expands or collapses all the options in the section.
Save Saves your changes.
Reset Resets any setting that you've changed back to what is was before you changed it.

Click the table headings to expand the view.

Client Mode
Show tool tray icon Indicates if the icon shows in the tool tray on the device or not.
Show user messages Indicates if active messages show for the selected user group or not.

Opens the Copy dialog box so that you can select another user group to copy these settings to.

Note: Any existing settings already in place are replaced by this process.
New

Opens the New Custom Word or Phrase to Monitor dialog box so that you can add a new entry. You can add individual words or complete phrases. The Location setting of "Anywhere" allows the entry to be surrounded by other text or punctuation whereas "Whole" means the entry must be isolated. For example, the word "cat" added as "Anywhere" would result in the words catch or scatter also triggering a capture.
Refresh Reloads the table of word and phrases.
Remove Removes the selected words or phrases.
Import Opens the Import Custom Words & Phrases dialog box so that you can select a file to import.
Export as The list of formats that you can export the list of words and phrases in.
Go Creates and downloads your exported file in the selected format.
Word & Phrase The individual words or complete phrases that you want to capture.
Location Indicates if the word is captured on its own, "Whole" or as part of another word "Anywhere".
Edit Opens the Editing Custom Word or Phrase to Monitor dialog box so that you can amend the word or phrase and whether it is on its own or as part of another word.

Opens the Copy dialog box so that you can select another user group to copy these settings to.

Note: Any existing settings already in place are replaced by this process.

New Opens the New Word or Phrase to Ignore dialog box so that you can enter individual words or phrases to exclude them from capture.
Refresh Reloads the table of word and phrases.
Remove Removes the selected words or phrases.
Import Opens the Import Words & Phrases to Ignore dialog box so that you can select a file to import.
Export as The list of formats that you can export the list of words and phrases in.
Go Creates and downloads your exported file in the selected format.
Word & Phrases The individual words or complete phrases that you want to ignore from capture.
Edit Opens the Editing Word or Phrase to Ignore dialog box so that you can amend the word or phrase to ignore.

Opens the Copy dialog box so that you can select another user group to copy these settings to.

Note: Any existing settings already in place are replaced by this process.

Take and log a screen shot Indicates that the capture process is turned on. You can't switch it off from here.
Show the following message Indicates that a full-screen message is shown to the user when a capture is triggered.
Title The title of your message. For example, "eSafety Monitoring Alert".
Text Content The body text of your message. For example, "An incident has been detected that may indicate inappropriate use. This information has been recorded for your protection".

Opens the Copy dialog box so that you can select another user group to copy these settings to.

Note: Any existing settings already in place are replaced by this process.

Theme A list of the themes that you can set a threshold for.
Captures The capture threshold when an alert is triggered to the safeguarding officer.
Recipients (separated by commas) The safeguarding officers who receive the alerts.
Edit Opens the Editing Alerts dialog box so that you can set the threshold, select which safeguarding officers are notified and by what means.
Title The title of your alert to the safeguarding officer.
Text Content The body of the alert to the safeguarding officer.

Opens the Copy dialog box so that you can select another user group to copy these settings to.

Note: Any existing settings already in place are replaced by this process.

Select All

Selects all the themes to dynamically block content. This blocks access to internet content based on matching words and phrases that are contained within the theme selected. These are based on similar themes to those that exist for word and phrase capturing .

Note: This is limited to HTTP content and SSL or HTTPS content is typically not subject to this level of control.
Prevent

Blocks content related to government counter-terrorism measures that seek to protect the national infrastructure, prevent cyber terrorism and understand the causes of radicalization.

Acronyms and general slang Blocks commonly used abbreviations and slang that might indicate inappropriate content.
Admin Blocks content relates to the custom library, where words and phrases of interest, which are specific to the local dialect, location, occurrence or other, are maintained and monitored.
Drugs and addiction Blocks drug and addiction related content.
Health & Safety (Arabic) Blocks Arabic content related to physical, moral and mental health and well-being. Usage might indicate depression, anxiety, bullying and self-harm.
Mild swear words and profanities Blocks basic swearing, insults and rude words. General words you might encounter everyday or in films and the media.
Network security and piracy Blocks terminology that might indicate hacking, phishing, snooping, piracy and other illegal IT activity.
Pornographic content Blocks words that might indicate pornographic or sexually inappropriate websites.
Predators and strangers Blocks common predatory terms and phrases that might indicate inappropriate conversations and activity.
Profanities (Arabic) Blocks Arabic content related to swearing and profanity ranging from mild everyday usage to stronger, explicit and harmful usage.
Racism and violence Blocks content that might indicate offensive remarks, racism, bullying, incitement to harm and other hate related inappropriate behavior.
Radicalization (Arabic) Blocks Arabic content related to counter-terrorism measures that seek to protect the national infrastructure, prevent cyber terrorism and understand the causes of radicalization.
Sex words and slang Blocks explicit pornographic sex words and slang as commonly found in adult and hard core sex material.
Sexual health and biology Blocks word used to describe sexual organs, sexual issues and sexual terms.
Strong swear words and profanities Blocks explicit and more specialized swearing and profanity. Stronger and more unusual types of words.
Suicide and health Blocks content related to physical, moral and mental health and well-being. Usage might indicate depression, anxiety, bullying and self harm.
New Opens the New Website URL dialog box for you to enter the website address.
Remove Removes the selected websites.
Import Opens the Import Ignored Web Sites dialog box so that you can select a file to import.
Export as The list of formats that you can export the list of websites in.
Go Creates and downloads your selected format file.
URL The website address. You need to enter only the domain section of the website URL. You can't enter a full website path.
Edit Opens the New Website URL dialog box so that you can amend the website address.
Delete Removes the single website address.
AUP Settings
Display AUP at every login Indicates that the AUP message shows when a user in the selected group logs on to a machine with the active client software installed.
AUP Message
Title The title of your acceptable user policy.
Text Content The content of your acceptable user policy. You can use the edit toolbar to customize your text and insert an image by pointing to a hosted graphic.