Adding a physical intervention record

Note: If you don't see this page, this means that this is turned off in your Software Settings, see our help topic, Managing your Safeguard Record Manager software settings.


  1. In the Search box, type the student's name and click Search. You can search with part or all of the student's name. For example, if you want to search for Gary Barnett, you can type in Gary and all the students with this name appear in the results table.
    • If you can't find the student, check that you are searching for the correct name. On Record Manager, we use the students legal name, not their known by name.
    • If you still can't find the student, make sure that they are on-roll, have a valid non-temporary UPN, and are not pending transfer from another school. You might need to speak to your designated safeguarding lead (DSL) about this.
  2. In the Results table, find the student that you want to create a new concern for and in the Actions column, click Create.
  3. On the next page, under the Safeguarding section, within the Physical Intervention box, click Record Physical Intervention.
  4. On the Physical Intervention for {student name} page:
    1. Under the Hold Used section, select those that apply.
      • If you don’t select a hold used, this is recorded as "Other". It’s important to choose a hold that is relevant to the intervention that you’re raising, because this impacts the reports that the DSL team run.
      • If you raise an intervention with the wrong hold, a DSL member might ask you to raise it again.
    2. In the Details box, type a description of the physical intervention used.
    3. In the Names of Staff Involved box, type anything to identify other staff involved in the physical intervention and how long it was carried out for.
    4. To send a notification about this physical intervention, from the Notify Staff list, select the staff members to notify. This sends the staff member an email to say that they have a notification to read.
    5. If you want to change when the record shows on the chronology you can click the Date and Time of Intervention and from the date picker, select when you want this to show.
    6. Click Record Psychical Intervention, and then Return to Dashboard.