Managing contacts


  1. On the Organizations page click Edit on the organization that you want to manage contacts for.
  2. Click Alerting contacts, IT contacts or Reporting contacts, depending on which you want to add or edit.
    • To add a new contact, click + Add contact, enter the Name, Email and Phone number. You can also select the Receive weekly dashboard email option, if you want them to see a collection of dashboard statistics including number of users logged on, captures taken, devices, and any events which need action to be taken.
    • To edit an existing contact, scroll to the contact that you want to edit and click the ellipsis (...) and make your amendments.
  3. Click Save.

Tip: The list of contacts is ordered alphabetically by email address.