Installing the IDex client for Windows manually - KB

This method means that you need to run the installation on each individual network device.


  1. To go to the product download page, click:
  2. From the IDex Client and Agent Software list, download the installation file to a shared network location:
    • IDexClient_x86.msi for Windows 32-bit.
    • IDexClient_x64.msi for Windows 64-bit.
  3. Double-click the installation file and click Next.
  4. Accept the terms and conditions and click Next.
  5. Enter the Web filter host name or IP address of the Smoothwall Filter and Firewall explicitly configured for communicating with the IDex Client.
  6. Enter the Web filter port number that you used when you added the interface for the IDex Client, see our help topic, Adding interfaces for IDex Client.
  7. Click Next., and then Finish to complete the installation.

Note: You don't need to restart the device to complete the installation. Users don't see an icon in the system tray for the IDex Client.