Troubleshooting

I would like to resend the on-boarding link as the original contact was entered incorrectly.

not as simple as resending the email - remove the wrongly entered email and remove the org id and validates that there is not org data yet.

This would be done in PartnerNet.

1. Resend email because the original went into spam.

2. Resend email because the original email was wrong.

 

New page or console to allow Smoothwall people to see a list of not on-boarded organisations.

If you need to update or correct the email address you need to do this in PartnerNet which updated the email contact on the new page and you just need to click resend.