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About Multi-Tenant Managed Services

Note: This topic applies to the Leeds Release.

Smoothwall Multi-Tenant Managed Services, referred to as Multi-Tenant, is designed to allow you to deploy your Smoothwall filter as a managed service for discrete individual clients, referred to as tenants. It provides a means of logically partitioning a Smoothwall into multiple virtual instances. Each instance, or tenant, applies a core set of policies for all customers, as well as policies designed for individual tenants.

A Multi-Tenant system can only provide filtering services to clients configured as tenants. It is not possible to configure your Smoothwall to support tenant, and non-tenant modes.

Multi-Tenant Managed Services provides the following features:

Central administration control over all tenants
Maintains data integrity between individual tenants, ensuring no data or policy overlap
Tenant-level control of report generation
Tenant specific category filtering, and content modification rules

When deploying a Multi-Tenant system, the following core elements should be considered:

Tenant configuration — see About Tenants
Authentication services — see About Authenticating Tenant Users
Filtering content categories or content modifications — see About Tenant-Specific Filtering Policies
Reporting system — see About User Portals
User portal access — see About User Portals