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Viewing System Logs

Note: This topic applies to the Glamis Release.

The system logs contain simple logging and management information. You can choose to display specific log information, as well as exporting the log file to a chosen format.

To view specific information, do the following:

1. Go to Reports > Logs > System.

2. Scroll down to the Settings panel.
3. From the Section drop-down list, choose one of the following:
Anti-malware engine — Displays information about the anti-malware engine.
Anti-Spam service — Log messages from the Anti-Spam system.

Note that an Anti-Spam license is required to view this log data. For more information, contact your Smoothwall representative.

Authentication service — Log messages from the authentication system, including service status messages and user authentication audit trail.
Configuration migrations — Log messages when a system migration is performed.
DHCP server — Log messages from the DHCP server.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

DNS proxy — Log messages from the DNS server.
DPI engine — Log messages from the Deep Packet Inspection (DPI) engine.

Note that a DPI license is required to view this log data. For more information, contact your Smoothwall representative.

Datastore — Log messages about the Smoothwall log’s disk usage.
FTP proxy — Log messages about FTP traffic handled by the proxy.
Guardian blocklist — Log messages about requests made for websites on Guardian’s blocklist.
Guardian bypass — Log messages about requests made for websites that bypass Guardian’s web filter.
Guardian category — Log messages about requests made for websites in any Guardian category.

Note that a Guardian license is required to view the above log data. For more information, contact your Smoothwall representative.

Heartbeat — Log messages from any configured heartbeat interfaces of failover systems.

Note that a Unified Threat Management serial is required to view log data. For more information, contact your Smoothwall representative.

IM Proxy — Log messages from the Instant Messaging proxy service.
IPSec — Log messages from any configured IPSec tunnels.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

Kernel — Log messages from the core Smoothwall operating system.
LCD panel — Logs any messages that have been displayed on the Smoothwall appliance’s LCD panel.

Note that you must be using a Smoothwall appliance to view this log data. For more information, contact your Smoothwall representative.

L2TP — Log messages from configured L2TP connections.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

L2TP PPP — Log messages from configured L2TP connections that use a PPPoE interface.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

Message censor — Displays information from the message censor logs.
Monitor — Displays monitoring system information including service status and alert/report distribution audit trail.
NTP — Log messages from the network time system.
Network subsystem — Displays information from the internal network service.
PPP — Log messages from any configured PPPoE connection.
Reverse Proxy — Log messages from the Smoothwall’s reverse proxy service.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

Routing service — Log messages from the routing service.
SIP service — Log messages from the SIP proxy service.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

SMTP quarantine — Log messages from Anti-Spam’s SMTP quarantine.

Note that a Anti-Spam license is required to view the above log data. For more information, contact your Smoothwall representative.

SNMP — Log messages from the SNMP service, if enabled.
SSH — Log messages from the SSH system.
SSL VPN — Log messages from any configured SSL VPN tunnels.

Note that a Unified Threat Management serial is required to view this log data. For more information, contact your Smoothwall representative.

Safeguarding — Displays log messages from the Safeguarding instant alerts service.

Note that a Guardian license is required to view the above log data. For more information, contact your Smoothwall representative.

Service messages — Displays log messages from other services not mentioned in this list.
System — Simple system log messages, including startup, shutdown, reboot and service status messages.
SystemD — Log messages from the system super server.
UPS — Log messages from the UPS system, including service status messages.
Update transcript — Displays historical information about all installed releases and updates.
Web filter — Log messages from Guardian.

Note that a Guardian license is required to view this log data. For more information, contact your Smoothwall representative.

Web proxy — Log messages from the web proxy service.
4. Click Update.