Product Documentation
About the Smoothwall Appliance
Reviewing Package Contents
Reviewing the Panel and Ports
Installing as a Basic Web Proxy
Installing in Firewall Mode
Warning!
Before You Start
Minimum Hardware Requirements
Messages and Conventions
Using the Quick Installation Method
Using the Advanced Installation Method
Running the Setup Program
Accessing the Smoothwall
About License Subscriptions
Configuration Guidelines
Using Secure Communication
About the Dashboard
About the Reports Menu
Reports > Reports
Generating Reports
Regenerating and Saving Reports
About the Summary Report
Scheduling Reports
Creating Custom Report Templates
Available Reports
Daily category comparison
Daily domain comparison
Daily user comparison
Estimated cost of Spam and Malware
Incoming email summary incl last 24 hours
Mailbox activity
Malware Incl last 24 hours
Outgoing email summary incl last 24 hours
Executive summary of activity of a specific IP address
Executive summary of activity of a specific user
Executive summary of all group activity
Application Bandwidth Statistics
Connection details and traffic statistics
Firewall activity
Interfaces and IP addresses
VPN status and history
Authentication Cache
Control page template
Disk information
Portal users logged in status
Summary page template
System information
Updates
Web filter statistics
Times of day a group browses a specific URL
Times of day a user browses a specific URL
Times of day a user browses and the categories browsed
Times of day an IP address browses a specific URL
Times of day an IP address browses and the categories browsed
Times of day members of a group browses and the categories browsed
Amount of time a user spent browsing a URL
Amount of time a user spent browsing sites in a category
Amount of time an IP address spent browsing a URL
Amount of time an IP address spent browsing sites in a category
Top blocked domains by hits
Top blocked users by hits
Top categories by hits and bandwidth
Top categories by hits and bandwidth - with options
Top client IPs by hits and bandwidth
Top client IPs by hits and bandwidth - with options
Top domains by hits and bandwidth
Top domains by hits and bandwidth - with options
Top search terms
Top users by hits and bandwidth
Top users by hits and bandwidth - with options
Top users using banned search terms
All blocked activity for a specific user
Bandwidth usage by a specific user
Complete IP address audit trail
Complete user audit trail
Suspicious web searches for all users excluding search suggestions
Time spent browsing for a specific user
Top search terms and the searches they were used in for a specific user
Web searches for a specific user
Runnning the Safeguarding Report
Notifying Users of SafeGuarding Breaches
Viewing Excluded Domains from the Full Report
About Alerts
Configuring Alert Settings
Looking up Previous Alerts by Reference
Viewing Realtime System Information
Viewing Realtime Firewall Information
Viewing Realtime Portal Information
Viewing Realtime Instant Messaging
Viewing Web Filter Logs
Viewing Search Term Logs
Viewing Realtime Traffic Graphs
Viewing System Logs
Viewing Firewall Logs
Viewing Email Logs
Viewing IM Proxy Logs
Viewing Web Filter Logs
Viewing Search Term Logs
Viewing User Portal Logs
Configuring System Log Settings
Managing Datastore Log Retention
Configuring Report and Alert Output Settings
Configuring Alert and Report Groups
About the Network Menu
Working with Interfaces and Roles
Using Domain Name System Services
Load Balancing Traffic
Using Source NATs and LLB Policies
Managing Inbound Traffic with Port Forwards
About Zone Bridging Rules
About Group Bridging Rules
Blocking by IP Addresses
Blocking Services on the Ethernet Bridge
Creating Subnets
Using the Routing Information Protocol Service
Working with Port Groups
Working with Address Objects
Configuring Advanced Networking Features
About the Services Menu
Services > Authentication
Configuring Global Authentication Settings
About Directory Services
Managing Groups of Users
Managing Temporarily Banned Users
Viewing User Activity
Using SSL Authentication
Managing Kerberos Keytabs
Using BYOD with Smoothwall
Using Connect for Chromebooks
Working with Portals
Assigning Portals to User Groups
Granting Individual User Access
Using the Instant Messenger Proxy Service
Using the FTP Proxy Service
Using the SNMP Service
Censoring Message Content
Creating Custom Censor Categories
Setting Message Censor Time Periods
Creating Message Censor Filters
Creating and Applying Message Censor Policies
About the System Menu
Updating the Smoothwall
Using System Restore
Managing Modules
Managing Licenses
Managing Archives
Scheduling Operations
Rebooting and Shutting Down
Setting up a Centrally Managed Smoothwall System
Adding Child Nodes to the Primary System
Working with Nodes
Scheduling and Applying Releases and Updates to Nodes
Using BYOD in a Centrally Managed System
Customizing the Administration User Interface
Setting the System Time
Configuring Registration Options
Changing the System Hostname
Using SSH Access
Configuring External Access Rules
Adding Administrative Users
About Multi-Tenant Managed Services
Managing UPS Devices
Managing Hardware Failover
Choosing the Keyboard Layout
Testing Functionality
Exporting Configuration
Using IP Tools
Using Whois
Managing CA Certificates
Managing Certificates
About the Email Menu
About Anti-Spam
Installing Anti-Spam
About the Email Menu
Configuring the Internal SMTP Relay
Configuring the Outgoing SMTP Relay
Configuring the SMTP Service
Archiving Email
Managing the Email Queue
About Internal Self-Managed SMTP Servers
About External Self-Managed SMTP Email Servers
Configuring POP3 Proxying
External Mail Server using POP3 Collection
Configuring Email Footers
Relaying Email Attachments
Email > Anti-Spam
Placing Email in Quarantine
Managing Quarantined Email
About the Guardian Menu
About Guardian
Installing Guardian
Upgrading to Guardian
About the Guardian Menu
About Shortcuts
Blocking and Allowing Content Immediately
Using the Policy Tester
Managing Web Filter Policies
Creating Web Filter Policies
Working with Policy Folders
Blocking Locations
Exempting Computers from Web Filtering
Censoring Web Form Content
Managing HTTPS Inspection Policies
Creating an HTTPS Inspection Policy
Configuring HTTPS Inspection Policy Settings
Working with Policy Folders
Managing Content Modification Policies
Creating Content Modification Policies
Creating Custom Content Modification Policies
Working with Policy Folders
Managing Anti-Malware Policies
Creating Anti-malware Policies
Working with Policy Folders
Configuring Anti-malware Status Information
Configuring Anti-malware Protection
Managing Block Page Policies
Configuring a Block Page Policy
Working with Policy Folders
Managing Block Pages
Working with Category Group Objects
Creating Custom Categories
Working with Time Slot Objects
Working with Location Objects
Working with Quota Objects
Configuring Swurl Organization Accounts
Setting up Connect Filter for Windows Interfaces
About the Web Proxy Menu
Configuring the Web Proxy
Using PAC Scripts
Limiting Bandwidth Use
Creating a Bandwidth Limiting Policy
Configuring WCCP
Managing Upstream Proxies
Configuring Source and Destination Filters
Using a Single Upstream Proxy
Managing Authentication Policies
Creating Authentication Policies
Managing Authentication Exceptions
Identification by Location
Using Non-Transparent Connections
Using Transparent Connections
Authentication Scenarios
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Identifying Global Proxy Clients and Devices
Viewing the Global Proxy Logs
Deploying a Web Security Policy
About the Web Proxy Menu
Configuring the Web Proxy
Using PAC Scripts
Limiting Bandwidth Use
Creating a Bandwidth Limiting Policy
Configuring WCCP
Managing Upstream Proxies
Configuring Source and Destination Filters
Using a Single Upstream Proxy
Managing Authentication Policies
Creating Authentication Policies
Managing Authentication Exceptions
Identification by Location
Using Non-Transparent Connections
Using Transparent Connections
Authentication Scenarios
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Using Global Proxy Certificates
Viewing the Global Proxy Logs
About the Bandwidth Menu
About Bandwidth Shaping
Bandwidth Use Case Examples
Installing Bandwidth
Configuring Bandwidth Interfaces
Creating Bandwidth Classes
Creating Bandwidth Shaping Policies
Monitoring Bandwidth Usage
About the User Portal
Banning Locations
Banning Users
Managing Bandwidth Classes
Customizing Filter Lists
Editing Filter List Groups
Viewing Filter Policies
Using the Policy Tester
About Reports
Running the Safeguarding Report
Downloading Company Software
Standard SmoothwallNITO Application Groups
Deep Packet Inspection Application Groups
About the Smoothwall Appliance
Reviewing Package Contents
Reviewing the Panel and Ports
Installing as a Basic Web Proxy
Installing in Firewall Mode
Warning!
Before You Start
Minimum Hardware Requirements
Messages and Conventions
Using the Quick Installation Method
Using the Advanced Installation Method
Running the Setup Program
Accessing the Smoothwall
About License Subscriptions
Configuration Guidelines
Using Secure Communication
About the Dashboard
About the Reports Menu
About Reports
Generating Reports
Regenerating and Saving Reports
About the Summary Report
Scheduling Reports
Creating Custom Report Templates
Available Reports
Daily category comparison
Daily domain comparison
Daily user comparison
Estimated cost of Spam and Malware
Incoming email summary incl last 24 hours
Mailbox activity
Malware Incl last 24 hours
Outgoing email summary incl last 24 hours
Executive summary of activity of a specific IP address
Executive summary of activity of a specific user
Executive summary of all group activity
Application Bandwidth Statistics
Connection details and traffic statistics
Firewall activity
Interfaces and IP addresses
VPN status and history
Authentication Cache
Control page template
Disk information
Portal users logged in status
Summary page template
System information
Updates
Web filter statistics
Times of day a group browses a specific URL
Times of day a user browses a specific URL
Times of day a user browses and the categories browsed
Times of day an IP address browses a specific URL
Times of day an IP address browses and the categories browsed
Times of day members of a group browses and the categories browsed
Amount of time a user spent browsing a URL
Amount of time a user spent browsing sites in a category
Amount of time an IP address spent browsing a URL
Amount of time an IP address spent browsing sites in a category
Top blocked domains by hits
Top blocked users by hits
Top categories by hits and bandwidth
Top categories by hits and bandwidth - with options
Top client IPs by hits and bandwidth
Top client IPs by hits and bandwidth - with options
Top domains by hits and bandwidth
Top domains by hits and bandwidth - with options
Top search terms
Top users by hits and bandwidth
Top users by hits and bandwidth - with options
Top users using banned search terms
All blocked activity for a specific user
Bandwidth usage by a specific user
Complete IP address audit trail
Complete user audit trail
Suspicious web searches for all users excluding search suggestions
Time spent browsing for a specific user
Top search terms and the searches they were used in for a specific user
Web searches for a specific user
Runnning the Safeguarding Report
Notifying Users of SafeGuarding Breaches
Viewing Excluded Domains from the Full Report
About Alerts
Configuring Alert Settings
Looking up Previous Alerts by Reference
Viewing Realtime System Information
Viewing Realtime Firewall Information
Viewing Realtime IPsec Information
Viewing Realtime Portal Information
Viewing Realtime Instant Messaging
Viewing Web Filter Logs
Viewing Search Term Logs
Viewing Realtime Traffic Graphs
Viewing System Logs
Viewing Firewall Logs
Viewing IPSec Logs
Viewing Email Logs
Viewing IDS Logs
Viewing IPS Logs
Viewing IM Proxy Logs
Viewing Web Filter Logs
Viewing Search Term Logs
Viewing Reverse Proxy Logs
Viewing User Portal Logs
Configuring System Log Settings
Managing Datastore Log Retention
Configuring Report and Alert Output Settings
Configuring Alert and Report Groups
About the Network Menu
Working with Interfaces and Roles
Using Domain Name System Services
Load Balancing Traffic
Using Source NATs and LLB Policies
Managing Inbound Traffic with Port Forwards
Blocking by IP Addresses
Blocking Services on the Ethernet Bridge
About Zone Bridging Rules
About Group Bridging Rules
Using the Routing Information Protocol Service
Creating Subnets
Working with Outbound Access Policies
Managing Outbound Traffic and Services
Managing External Services
About Virtual Private Networking
Working with Certificate Authorities
Managing Certificates
Setting the Default Local Certificate
Creating an IPSec Subnet VPN
Creating an L2TP Roadwarrior Connection
Creating an IPSec Roadwarrior Connection
Managing SSL Roadwarriors
Controlling the VPN System
VPN Tutorials
Example VPN Configurations
Troubleshooting VPNs
Working with Port Groups
Working with Address Objects
Configuring Advanced Networking Features
About the Services Menu
About User Authentication
Configuring Global Authentication Settings
About Directory Services
Managing Groups of Users
Managing Temporarily Banned Users
Viewing User Activity
Using SSL Authentication
Managing Kerberos Keytabs
Using BYOD with Smoothwall
Using Connect for Chromebooks
Working with Portals
Assigning Portals to User Groups
Granting Individual User Access
Using the Instant Messenger Proxy Service
Using the SIP Proxy Service
Using the FTP Proxy Service
Using the Reverse Proxy Service
Using the SNMP Service
Censoring Message Content
Creating Custom Censor Categories
Setting Message Censor Time Periods
Creating Message Censor Filters
Creating and Applying Message Censor Policies
Managing the Intrusion System
Deploying Intrusion Detection Policies
Deploying Intrusion Prevention Policies
Creating Custom Intrusion Policies
Uploading Custom Intrusion Signatures
Enabling DHCP
Creating a DHCP Subnet
Viewing DHCP Leases
DHCP Relaying
Creating Custom DHCP Options
About the System Menu
Updating the Smoothwall
Using System Restore
Managing Modules
Managing Licenses
Managing Archives
Scheduling Operations
Rebooting and Shutting Down
Setting up a Centrally Managed Smoothwall System
Adding Child Nodes to the Primary System
Working with Nodes
Scheduling and Applying Releases and Updates to Nodes
Using BYOD in a Centrally Managed System
Customizing the Administration User Interface
Setting the System Time
Configuring Registration Options
Changing the System Hostname
Using SSH Access
Configuring External Access Rules
Adding Administrative Users
About Multi-Tenant Managed Services
Managing UPS Devices
Managing Hardware Failover
Choosing the Keyboard Layout
Testing Functionality
Exporting Configuration
Using IP Tools
Using Whois
Managing CA Certificates
Managing Certificates
About the Email Menu
About Anti-Spam
Installing Anti-Spam
About the Email Menu
Configuring the Internal SMTP Relay
Configuring the Outgoing SMTP Relay
Configuring the SMTP Service
Archiving Email
Managing the Email Queue
About Internal Self-Managed SMTP Servers
About External Self-Managed SMTP Email Servers
Configuring POP3 Proxying
External Mail Server using POP3 Collection
Configuring Email Footers
Relaying Email Attachments
Email > Anti-Spam
Placing Email in Quarantine
Managing Quarantined Email
About the Guardian Menu
About Guardian
Installing Guardian
Upgrading to Guardian
About the Guardian Menu
About Shortcuts
Blocking and Allowing Content Immediately
Using the Policy Tester
Managing Web Filter Policies
Creating Web Filter Policies
Working with Policy Folders
Blocking Locations
Exempting Computers from Web Filtering
Censoring Web Form Content
Managing HTTPS Inspection Policies
Creating an HTTPS Inspection Policy
Configuring HTTPS Inspection Policy Settings
Working with Policy Folders
Managing Content Modification Policies
Creating Content Modification Policies
Creating Custom Content Modification Policies
Working with Policy Folders
Managing Anti-Malware Policies
Creating Anti-malware Policies
Working with Policy Folders
Configuring Anti-malware Status Information
Configuring Anti-malware Protection
Managing Block Page Policies
Configuring a Block Page Policy
Working with Policy Folders
Managing Block Pages
Working with Category Group Objects
Creating Custom Categories
Working with Time Slot Objects
Working with Location Objects
Working with Quota Objects
Configuring Swurl Organization Accounts
Setting up Connect Filter for Windows Interfaces
About the Web Proxy Menu
Configuring the Web Proxy
Using PAC Scripts
Limiting Bandwidth Use
Creating a Bandwidth Limiting Policy
Configuring WCCP
Managing Upstream Proxies
Configuring Source and Destination Filters
Using a Single Upstream Proxy
Managing Authentication Policies
Creating Authentication Policies
Managing Authentication Exceptions
Identification by Location
Using Non-Transparent Connections
Using Transparent Connections
Authentication Scenarios
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Identifying Global Proxy Clients and Devices
Viewing the Global Proxy Logs
Deploying a Web Security Policy
About the Web Proxy Menu
Configuring the Web Proxy
Using PAC Scripts
Limiting Bandwidth Use
Creating a Bandwidth Limiting Policy
Configuring WCCP
Managing Upstream Proxies
Configuring Source and Destination Filters
Using a Single Upstream Proxy
Managing Authentication Policies
Creating Authentication Policies
Managing Authentication Exceptions
Identification by Location
Using Non-Transparent Connections
Using Transparent Connections
Authentication Scenarios
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Using Global Proxy Certificates
Viewing the Global Proxy Logs
About the Bandwidth Menu
About Bandwidth Shaping
Bandwidth Use Case Examples
Installing Bandwidth
Configuring Bandwidth Interfaces
Creating Bandwidth Classes
Creating Bandwidth Shaping Policies
Monitoring Bandwidth Usage
About the User Portal
Banning Locations
Banning Users
Managing Bandwidth Classes
Customizing Filter Lists
Editing Filter List Groups
Viewing Filter Policies
Using the Policy Tester
About Reports
Running the Safeguarding Report
Downloading Company Software
Standard SmoothwallNITO Application Groups
Deep Packet Inspection Application Groups
About Anti-Spam
Installing Anti-Spam
About the Email Menu
Configuring the Internal SMTP Relay
Configuring the Outgoing SMTP Relay
Configuring the SMTP Service
Archiving Email
Managing the Email Queue
About Internal Self-Managed SMTP Servers
About External Self-Managed SMTP Email Servers
Configuring POP3 Proxying
External Mail Server using POP3 Collection
Configuring Email Footers
Relaying Email Attachments
Email > Anti-Spam
Placing Email in Quarantine
Managing Quarantined Email
About Bandwidth Shaping
Bandwidth Use Case Examples
Installing Bandwidth
Configuring Bandwidth Interfaces
Creating Bandwidth Classes
Creating Bandwidth Shaping Policies
Monitoring Bandwidth Usage
About Federated Login and Smoothwall
Creating Your Google App Engine Application
Uploading Your Google App Engine Application
Enabling Federated Login
Logging on Using Federated Login
Using External Proxy Clients
app.yaml
main.py
About Guardian
Installing Guardian
Upgrading to Guardian
About the Guardian Menu
About Shortcuts
Blocking and Allowing Content Immediately
Using the Policy Tester
Managing Web Filter Policies
Creating Web Filter Policies
Working with Policy Folders
Blocking Locations
Exempting Computers from Web Filtering
Censoring Web Form Content
Managing HTTPS Inspection Policies
Creating an HTTPS Inspection Policy
Configuring HTTPS Inspection Policy Settings
Working with Policy Folders
Managing Content Modification Policies
Creating Content Modification Policies
Creating Custom Content Modification Policies
Working with Policy Folders
Managing Anti-Malware Policies
Creating Anti-malware Policies
Working with Policy Folders
Configuring Anti-malware Status Information
Configuring Anti-malware Protection
Managing Block Page Policies
Configuring a Block Page Policy
Working with Policy Folders
Managing Block Pages
Working with Category Group Objects
Creating Custom Categories
Working with Time Slot Objects
Working with Location Objects
Working with Quota Objects
Configuring Swurl Organization Accounts
Setting up Connect Filter for Windows Interfaces
About the Web Proxy Menu
Configuring the Web Proxy
Using PAC Scripts
Limiting Bandwidth Use
Creating a Bandwidth Limiting Policy
Configuring WCCP
Managing Upstream Proxies
Configuring Source and Destination Filters
Using a Single Upstream Proxy
Managing Authentication Policies
Creating Authentication Policies
Managing Authentication Exceptions
Identification by Location
Using Non-Transparent Connections
Using Transparent Connections
Authentication Scenarios
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Identifying Global Proxy Clients and Devices
Viewing the Global Proxy Logs
Deploying a Web Security Policy
About Global Proxy
Preparing your Smoothwall
Redirecting Android Devices’ Web Traffic
Redirecting iOS Devices’ Web Traffic
Redirecting Computers’ Web Traffic
Redirecting Chromebooks’ Web Traffic
About Connect Filter
Starting MobileProxy
Adding MobileProxy Servers
Adding Proxy Exceptions
Installing Connect Filter for iOS
Installing a Connect Filter (Mac OS) Client
Installing Connect Filter for Windows
Installing Connect Filter for Windows - with MobileProxy
About Swurl
Configuring Swurl Organization Accounts
Recovering and Changing Your Password
Creating User Accounts
Creating a List
Creating Swurls
Viewing Swurls On Your Smoothwall
Accessing Swurl as a User
Glossary of Terms