About User Portals and multitenants
For Multitenant licensed Smoothwalls, only bandwidth classes from the same tenant as the logged in User Portal user are shown. Tenant administrators can't control bandwidth classes for other tenants.
Portal permissions for web access blocking
With Multitenant licensed Smoothwalls, logged in User Portal users can only block web traffic for groups and locations in their own tenant. You can't block traffic for other tenants.
Portal filter list management
With Multitenant licensed Smoothwalls, only those web filter categories from the same tenant as the logged in User Portal user are shown. Tenant administrators can't edit categories for other tenants.
For Multitenant licensed Smoothwalls, only those policies from the same tenant as the logged in user can be tested. Policies configured for use by all tenants are also available. Any policy belonging to another tenant only is not used by the policy tester.
For this example, the Smoothwall has three tenants configured:
- ACME School District Office
- North College
- South College
And four User Portals configured:
- ACME Office — with no tenants selected for reporting or Safeguarding data. (Therefore, only data from ACME Office is available).
- ACME Colleges — with North and South Colleges selected for reporting and Safeguarding. No other configuration options are selected for this User Portal.
- North College — with no tenants selected for reporting or Safeguarding data. (Therefore, only data from North College is available).
- South College — with no tenants selected for reporting or Safeguarding data. (Therefore, only data from South College is available).
Joe works at North College. He can see North College data and configuration in the North College User Portal.
Sue works at South College. She can see South College data and configuration in the South College User Portal.
If Joe or Sue want to see reports from the other college, they would either add themselves to the other colleges' User Portal or create a new User Portal that provides such a crossover.
Mary works in the ACME School District Office. If she uses the ACME Office User Portal, she can see ACME data and configuration. If she uses the ACME Colleges User Portal, she can only see data from North and South Colleges.
Sometimes Mary goes to South College. She is unable to access either of ACME's User Portals because the IP address of the device she is using is in the South College tenant. The only User Portal she can use is the South College's own User Portal. Her username has been added to South College's User Portal, otherwise she would not be able to log in, and she can only see South College data.
Note: Any configuration in that User Portal is for the tenant assigned to the logged in IP address. Irrespective of the whose reporting or Safeguarding data made available.