Viewing and exporting system logs for specific components
Procedure
- On the REPORTS menu, under the Logs submenu, click System.
- Under the Settings section, from the Section list, choose a component to view logs for and click Update.
- To export the logs, either choose the Month and Day 's data to export or select the Export all dates option, choose the Export format and click Export.
List of available components
| Components | Description |
|---|---|
| Anti-malware engine | Displays information about the anti-malware engine. |
| Anti-spam service |
Log messages from the anti-spam system. Note: A license is required to view this log data. For more information, contact your representative. |
| Authentication service | Log messages from the authentication system, including service status messages and user authentication audit trail. |
| Configuration migrations | Log messages when a system migration is performed. |
| DHCP server |
Log messages from the DHCP server. Note: A serial is required to view this log data. For more information, contact your representative. |
| DNS proxy | Log messages from the DNS server. |
| DPI engine |
Log messages from the Deep Packet Inspection (DPI) engine. Note: A DPI license is required to view this log data. For more information, contact your representative. |
| Datastore | Log messages about the log’s disk usage. |
| FTP proxy | Log messages about FTP traffic handled by the proxy. |
| Guardian blocklist | Log messages about requests made for websites on ’s blocklist. |
| Guardian bypass | Log messages about requests made for websites that bypass ’s web filter. |
| Guardian category |
Log messages about requests made for websites in any category. Note: A license is required to view the above log data. For more information, contact your representative. |
| Guardian web server | Log messages about the web server. This server handles all redirect requests from an authentication policy you might have, including serving any redirect web pages you might have. |
| Heartbeat |
Log messages from any configured heartbeat interfaces of failover systems. Note: A serial is required to view log data. For more information, contact your representative. |
| IDex Cluster | Log messages from the process. |
| IM Proxy | Log messages from the Instant Messaging proxy service. |
| IPsec |
Log messages from any configured IPsec tunnels. Note: A serial is required to view this log data. For more information, contact your representative. |
| Kernel | Log messages from the core operating system. |
| LCD panel |
Logs any messages that have been displayed on the appliance’s LCD panel. Note: You must be using an appliance to view this log data. For more information, contact your representative. |
| L2TP |
Log messages from configured L2TP connections. Note: A serial is required to view this log data. For more information, contact your representative. |
| L2TP PPP |
Log messages from configured L2TP connections that use a PPPoE interface. Note: A serial is required to view this log data. For more information, contact your representative. |
| Message censor | Displays information from the message censor logs. |
| Monitor | Displays monitoring system information including service status and alert or report distribution audit trail. |
| NTP | Log messages from the network time system. |
| Network subsystem | Displays information from the internal network service. |
| PPP | Log messages from any configured PPPoE connection. |
| Reverse Proxy |
Log messages from the ’s reverse proxy service. Note: A serial is required to view this log data. For more information, contact your representative. |
| Routing service | Log messages from the routing service. |
| SIP service |
Log messages from the SIP proxy service. Note: A serial is required to view this log data. For more information, contact your representative. |
| SMTP quarantine |
Log messages from ’s SMTP quarantine. Note: A license is required to view the above log data. For more information, contact your representative. |
| SNMP | Log messages from the SNMP service, if enabled. |
| SSH | Log messages from the SSH system. |
| SSL VPN |
Log messages from any configured SSL VPN tunnels. Note: A serial is required to view this log data. For more information, contact your representative. |
| Safeguarding |
Displays log messages from the Safeguarding instant alerts service. Note: A license is required to view the above log data. For more information, contact your representative. |
| Service messages | Displays log messages from other services not mentioned in this list. |
| System | Simple system log messages, including startup, shutdown, reboot and service status messages. |
| SystemD | Log messages from the system super server. |
| UPS | Log messages from the UPS system, including service status messages. |
| Update transcript | Displays historical information about all installed releases and updates. |
| Web filter |
Log messages from the Smoothwall Filter. Note: A license is required to view this log data. For more information, contact your representative. |
| Web proxy | Log messages from the web proxy service. |
Click the plus sign above to expand the view and see the table of available components.