About support requests

You can raise a support request with the Smoothwall Support team through various channels:

• In Safeguard with the Support Request dialog box, see our help topic, Raising a support request to the Smoothwall team.
• Calling 0800 5999 041.
• Sending an email to [email protected].
• Using our chat widget on this help page. Click the red bubble that appears in the bottom right corner of this page and start typing your question.

However, for the quickest response, we recommend that you call or chat with us online.

You can also try and find your issue on our knowledge base section, Safeguard Record Manager.