Managing open concerns

Prerequisite

• Reviewing new concerns raised by other staff members

Procedure

1. On the Dashboard, click View Open.
2. To view the concern raised for a student, in the Results table, on the row for the student, click View.
3. On the Student Profile page, scroll down to the student's Chronology and see the concern details.
4. On the concern, click Options:
   • To remove the concern from all lists, click Mark as Closed.
   • To send a notification to the member of staff who raised it, click Reply to Staff.
     • If you want to copy any other members of staff in, type their email address in the Also send to box.
     • Type your Message and click Send Message. The secure message is sent to the member of staff and added to student's Chronology.
   • To review physical marks on the student, click View Body Map.